Interactive Reputation Systems How to Cope with Malicious Behavior in Feedback Mechanisms

Saenger, Johannes and Pernul, Guenther (2018) Interactive Reputation Systems How to Cope with Malicious Behavior in Feedback Mechanisms. BUSINESS & INFORMATION SYSTEMS ENGINEERING, 4. p. 287. ISSN 1867-0202

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Abstract

Early reputation systems use simple computation metrics that can easily be manipulated by malicious actors. Advanced computation models that mitigate their weaknesses, however, are non-transparent to the end-users thus lowering their understandability and the users' trust towards the reputation system. The paper proposes the concept of interactive reputation systems that combine the cognitive capabilities of the user with the advantages of robust metrics while preserving the system's transparency. Results of the evaluation show that interactive reputation systems increase both the users' detection ability (robustness) and understanding of malicious behavior while avoiding trade-offs in usability.

Item Type: Article
Uncontrolled Keywords: DESIGN SCIENCE; TRUST; ATTACKS; EBAY; Trust; reputation systems; Information security; Visual analytics
Subjects: 300 Social sciences > 330 Economics
Divisions: Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik I - Informationssysteme (Prof. Dr. Günther Pernul)
Depositing User: Dr. Gernot Deinzer
Date Deposited: 04 Dec 2019 09:58
Last Modified: 22 Jul 2021 11:33
URI: https://pred.uni-regensburg.de/id/eprint/12017

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