The "Ideal" Doctor from the View of Psychiatric Patients

Theisel, Susanne and Schielein, Tanja and Spiessl, Hermann (2010) The "Ideal" Doctor from the View of Psychiatric Patients. PSYCHIATRISCHE PRAXIS, 37 (6). pp. 279-284. ISSN 0303-4259, 1439-0876

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Abstract

Objective The study aimed to investigate the expectations of patients in a general psychiatric hospital regarding an "ideal" doctor. Methods 60 problem centred interviews with psychiatric in-patients were analysed by using a summarizing content analysis. Results Analysis of interview data showed three fundamental areas, which are important for patients: doctors' personality, physician-patient-interaction and treatment as well as doctors' treatment environment. The "ideal" doctor 1. is reachable and takes his time (75 %), 2. is friendly and congenial (63 %), 3. shows commitment and interest (60 %), 4. is an understanding and sensitive contact person (60 %), 5. is responsive to needs of patients (55 %). Conclusions For that reason, optimal time management and social competence is necessary and should be a part of medical students' and doctors' education. Focusing on patients' expectations can positively influence their treatment satisfaction.

Item Type: Article
Uncontrolled Keywords: PHYSICIANS; CARE; COMMUNICATION; SATISFACTION; ASSESSMENTS; QUALITY; TRUST; physician-patient-interaction; patients' satisfaction; quality management; social competence
Subjects: 600 Technology > 610 Medical sciences Medicine
Divisions: Medicine > Lehrstuhl für Psychiatrie und Psychotherapie
Depositing User: Dr. Gernot Deinzer
Date Deposited: 15 Jul 2020 08:39
Last Modified: 15 Jul 2020 08:39
URI: https://pred.uni-regensburg.de/id/eprint/24294

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