Items where Division is "Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist)
Informatics and Data Science > Department Information Systems > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist)" and Year is 2009
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Number of items: 2.
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Heinrich, Bernd and Henneberger, Matthias and Leist, Susanne and Zellner, Gregor (2009) The process map as an instrument to standardize processes: design and application at a financial service provider. INFORMATION SYSTEMS AND E-BUSINESS MANAGEMENT, 7 (1). pp. 81-102. ISSN 1617-9846
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Johannsen, Florian and Leist, Susanne (2009) A Six Sigma approach for integrated solutions. MANAGING SERVICE QUALITY, 19 (5). pp. 558-580. ISSN 0960-4529, 1758-8030
