Items where Division is "Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist)
Informatics and Data Science > Department Information Systems > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist)" and Year is 2011

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Johannsen, Florian and Leist, Susanne and Zellner, Gregor (2011) Six sigma as a business process management method in services: analysis of the key application problems. INFORMATION SYSTEMS AND E-BUSINESS MANAGEMENT, 9 (3). pp. 307-332. ISSN 1617-9846, 1617-9854

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