Johannsen, Florian and Fill, Hans-Georg (2017) Meta Modeling for Business Process Improvement. BUSINESS & INFORMATION SYSTEMS ENGINEERING, 59 (4). pp. 251-275. ISSN 1867-0202,
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Conducting business process improvement (BPI) initiatives is a topic of high priority for today's companies. However, performing BPI projects has become challenging. This is due to rapidly changing customer requirements and an increase of inter-organizational business processes, which need to be considered from an end-to-end perspective. In addition, traditional BPI approaches are more and more perceived as overly complex and too resource-consuming in practice. Against this background, the paper proposes a BPI roadmap, which is an approach for systematically performing BPI projects and serves practitioners' needs for manageable BPI methods. Based on this BPI roadmap, a domain-specific conceptual modeling method (DSMM) has been developed. The DSMM supports the efficient documentation and communication of the results that emerge during the application of the roadmap. Thus, conceptual modeling acts as a means for purposefully codifying the outcomes of a BPI project. Furthermore, a corresponding software prototype has been implemented using a meta modeling platform to assess the technical feasibility of the approach. Finally, the usability of the prototype has been empirically evaluated.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | MANAGEMENT-PRACTICES; INFORMATION-SYSTEMS; FINANCIAL SERVICES; SOFTWARE USABILITY; QUALITY MANAGEMENT; DESIGN SCIENCE; 6 SIGMA; METHODOLOGY; KNOWLEDGE; IMPACT; Business process improvement; Meta modeling; Roadmap |
| Subjects: | 300 Social sciences > 330 Economics |
| Divisions: | Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist) |
| Depositing User: | Dr. Gernot Deinzer |
| Date Deposited: | 14 Dec 2018 13:16 |
| Last Modified: | 18 Feb 2019 15:06 |
| URI: | https://pred.uni-regensburg.de/id/eprint/1484 |
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