The Role of Communication of Performance Schemes: Evidence from a Field Experiment

Englmaier, Florian and Roider, Andreas and Sunde, Uwe (2017) The Role of Communication of Performance Schemes: Evidence from a Field Experiment. MANAGEMENT SCIENCE, 63 (12). pp. 4061-4080. ISSN 0025-1909, 1526-5501

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Abstract

In corporate practice, incentive schemes are often complicated even for simple tasks. Hence, the way they are communicated might matter. In a natural field experiment, we study a minimally invasive change in the communication of a well-established incentive scheme-a reminder regarding the piece rate at the beginning of the shift. The experiment was conducted in a large firm where experienced managers work in a team production setting and where incentives for both quantity and quality of output are provided. While the treatment conveyed no additional material information and left the incentive system unchanged, it had significant positive effects on quantity and on managers' compensation. These effects are economically sizable and robust to alternative empirical specifications. We consider various potential mechanisms, but our preferred explanation is that the treatment raised the salience of incentives.

Item Type: Article
Uncontrolled Keywords: PIECE RATES; FIXED WAGES; INCENTIVES; SALIENCE; FIRM; PRODUCTIVITY; MULTITASKING; ECONOMICS; CHOICE; incentives; attention; salience; communication; natural field experiment
Subjects: 300 Social sciences > 330 Economics
Divisions: Business, Economics and Information Systems > Institut für Volkswirtschaftslehre und Ökonometrie > Lehrstuhl für Mikroökonomik (Prof. Dr. Andreas Roider)
Depositing User: Dr. Gernot Deinzer
Date Deposited: 14 Dec 2018 13:19
Last Modified: 01 Mar 2019 07:31
URI: https://pred.uni-regensburg.de/id/eprint/1764

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