Allocation of catalogs to collective customers based on semiparametric response models

Baumgartner, Bernhard and Hruschka, Harald (2005) Allocation of catalogs to collective customers based on semiparametric response models. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, 162 (3). pp. 839-849. ISSN 0377-2217,

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Abstract

Most approaches to the problem of catalog allocation focus on the decision to send one catalog to an addressee. In practice there is the important group of "collective customers", who submit catalogs to acquaintances to collect their orders. Therefore collective customers should often obtain more than one catalog. We propose a profit maximization approach based on semiparametric generalized additive models (GAM) for these customers' responses to the number of allocated catalogs. Response variables considered are purchase, monetary value of purchase, returning goods and monetary value of returned goods. An exchange algorithm is developed and implemented to maximize the firm's profit given a fixed total number of catalogs. (C) 2003 Elsevier B.V. All rights reserved.

Item Type: Article
Uncontrolled Keywords: MAIL; marketing; serniparametric models; generalized additive models; catalog-allocation
Subjects: 600 Technology > 650 Management & auxiliary services
Divisions: Business, Economics and Information Systems > Institut für Betriebswirtschaftslehre > Lehrstuhl für Marketing (Prof. Dr. Harald Hruschka)
Depositing User: Dr. Gernot Deinzer
Date Deposited: 14 May 2021 06:56
Last Modified: 14 May 2021 06:56
URI: https://pred.uni-regensburg.de/id/eprint/36165

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