Specialists' views on feedback at the medical workplace

Jossberger, Helen and Schlachtova, Miriama (2023) Specialists' views on feedback at the medical workplace. AUSTRALIAN JOURNAL OF ADULT LEARNING, 63 (3). pp. 447-469. ISSN 1443-1394,

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Abstract

The present study aimed to explore the role of feedback in the medical workplace in the domain of radiology. Feedback is considered essential for learning, performance, and professional development, as it helps to build knowledge and skills, to correct errors, and to provide safe and autonomous patient care. Fifteen specialists were interviewed about what role feedback played in their own professional development. Moreover, we enquired about how they interact with residents and how they provide feedback in their daily work. Content analysis was used to categorise participants' answers. Results show that specialists see feedback as an omnipresent phenomenon at the workplace and perceive it as central to training. Feedback is usually provided face-to-face to reinforce and transfer knowledge, improve domain-specific knowledge, reduce mistakes, improve the outcome for the patient, change behaviour patterns, or increase social skills. Although feedback at the workplace was considered important for professional development, physicians stressed that there is often not enough time to discuss performance and possibilities for performance improvements. Forming tandems between less and more experienced physicians, so that learning becomes more embedded in medical practice and work activities might be a facilitating condition at the workplace.

Item Type: Article
Uncontrolled Keywords: DELIBERATE PRACTICE; PERFORMANCE; RESIDENTS; BEHAVIORS; TRAINEES; LEARN; feedback; medical workplace; qualitative research; learning and professional development
Subjects: 300 Social sciences > 370 Education
Divisions: Human Sciences > Institut für Erziehungswissenschaften > Lehrstuhl für Pädagogik III (Prof. Dr. Hans Gruber)
Depositing User: Dr. Gernot Deinzer
Date Deposited: 19 Apr 2024 13:53
Last Modified: 19 Apr 2024 13:53
URI: https://pred.uni-regensburg.de/id/eprint/61175

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